Privacy Policy

Privacy Policy

Effective Date: August 2, 2024

Triflux LLC ("we," "us," or "our") operates the website

https://getdealerautomate.com

(the "Site") and provides the Dealermate service (the "Service"). This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you.

1. Types of Information We Collect

We collect several types of information to provide and improve our Service to you:

Personally Identifiable Information ("PII")

: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering for an account, downloading or purchasing a product or service, submitting content, posting content in a public forum, or sending us feedback, we may ask you to provide certain information about yourself. Examples of PII include your name, email address, mailing address, employer, job title, phone number, and other identifying information. When ordering products or services on the Site, you may be asked to provide a credit card number.

Aggregate Information

: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information is compiled and analyzed on both a personal and an aggregated basis. It may include the URL that points to the site you came from, the URL you go to after visiting our Site, your browser type, and your IP address.

2. How We Collect and Use Information

We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain products or services available on the Site. These may include:

Registering for an account on our Site.Uploading individual transaction data obtained from your third-party invoicing or accounting applications.Uploading user-generated content and other information.Sending us an email message.Submitting a form or transmitting information by telephone or letter.Submitting your credit card or other payment information when ordering products and services.

We will primarily use your PII to provide product or service offerings to you. We may also use PII to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our product and service offerings, and customize our Site’s content, layout, and services. We may use certain information about you without identifying you as an individual to third parties for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content. We may also use PII to deliver information to you and to contact you regarding administrative notices. Finally, we may use your PII to resolve disputes, troubleshoot problems, and enforce our agreements with you, including our Site Terms of Use and this Privacy Policy.

We may also collect certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, to administer our Site, and to gather demographic information. Our third-party advertising partners may also provide us with aggregate reports that tell us how many ads were presented and clicked upon.

3. Cookies

Depending on how you use our Site, we may store cookies on your computer to collect certain aggregate data and to customize your user experience. A cookie is a small data text file that is stored on your computer and uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name. We may use cookies to perform tasks such as monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences, and personalizing the Services we make available to you. However, we do not use cookies to track your browsing behaviors.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you disable cookies.

4. Release of Information

We do not sell, trade, or rent your PII to others. We provide some of our product and service offerings through contractual arrangements with affiliates, service providers, partners, and other third parties ("Service Partners"). We and our Service Partners may need to use some PII to perform tasks or deliver products and services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Site, release your address information to the delivery service to deliver products, and provide order information to third parties that help us provide customer service.

We encourage our Service Partners to adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed by their respective privacy policies and is not subject to our control. This Privacy Policy only addresses the use and disclosure of information we collect from you. Other Sites accessible through this Site, including our Advertising and Service Partners, have their own privacy policies and data collection, use, and disclosure practices. Please consult each Site’s privacy policy. We are not responsible for the policies or practices of third parties.

We may be required by law enforcement or judicial authorities to provide PII to appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may also provide Aggregate Information about our customers’ sales, traffic patterns, and related Site information to third-party advertisers, but these statistics do not include any PII.

5. Updating and Correcting Information

You may change any of your PII in your account online at any time by linking to your account in accordance with instructions posted on the Site. We encourage you to promptly update your PII if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as past transactions, logs of technical support calls, or other information, may not be deleted. It may also be impossible to completely delete your information without some residual information because of backups.

6. User Choices on Collection and Use of Information

We may, from time to time, send you email regarding new products and services that we feel may interest you. If you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally call or send you direct mail about products and services that may be of interest to you. Only Dealermate (or agents working on behalf of Dealermate and under confidentiality agreements) will send you these solicitations, and only if you have previously indicated that you wish to receive them. If you do not want to receive solicitations from us, you can “opt-out” by accessing your account online and editing your account information to no longer receive such offers and mailings.

You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, be notified when a cookie is set, or reject all cookies. If you choose to reject all cookies, some parts of our Site may not work properly in your case.

7. Security of Your PII

We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of your PII. For example:

We encrypt all PII to prevent unauthorized parties from viewing such information when it is transmitted to us.We limit access to PII to specific employees, contractors, and agents who have a reasonable need to come into contact with your information.We employ a number of physical, electronic, and procedural safeguards to protect PII, including industry-standard encryption, firewalls, and high-level password protection.Access to your PII is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone.

Credit card transactions and order fulfillment are handled by established third-party banking institutions and processing agents (e.g., PayPal). They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that there are security and privacy limitations inherent to the Internet which are beyond our control. The security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. As we have no control or ability to monitor the security of your device, you should take measures reasonably available to secure your device.

In the event that PII is compromised as a result of a breach of security, we will promptly notify those persons whose PII has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law. You agree to immediately notify us and your Clients if you have experienced a breach of security on your device which may have affected the security of our Site or Service.

8. Miscellaneous

You must be at least 18 years old to use this Site. By agreeing to our Policy, you confirm that you are at least 18 years old. Our policy is that we do not knowingly collect, use, or disclose PII about minor visitors.

You should be aware that when Personally Identifiable Information is voluntarily disclosed (i.e., your name, email address, etc.) in discussion forums or